Saturday, 1 February 2014

Security Policy








Security Policy 

 



Content
AA    Policy Statement
BB    Physical Security
CC    Surveillance CCTV

DD    Access Control
          D.1             Visitors Access
          D.2             Workers/Staff Access
          D.3             Service Providers Access
          D.4             Restricted Area Access
D.5             Vehicle Access
D.5.1     Visitor Vehicle
D.5.2              Service Providers Vehicle
                             D.5.3              Staff Vehicle
D.5.4              Un-identified Vehicles

E.E    Procedural Security
E.1            Personnel Security
                                    E.1.1    Workers/Staff Recruitment
       E.1.2    Security Criteria for Appointment
       E.1.3    Criminal Record Verification
       E.1.4    Issuance/Cancellation of ID Cards
       E.1.5    Issuance/Cancellation of Security Pass
       E.1.6    Issuance of Visitors/Interview Pass
       E.1.7    Issuance of Seals

          E.2           Service Organization Security
       E.2.1    Selection Criteria
       E.2.2    Service Agreement
       E.2.3    Agreement With C & F Agent
       E.2.4    Agreement With Transport Agencies
       E.2.5    Agreement With Ocean/Air Carries
       E.2.6    Agreement With Labor Contactor
       E.2.7    Agreement With Waste Disposal Contractor

E.2.3                  Monitoring & Follow-up

E.3      Restricted Area Security
E.3.1         Store/Sub-store Security
E.3.2         Packing and Finished Goods Area Security
E.3.3       Chemical Store Security
E.3.4         Loading/Unloading Area Security
      E.3.4.1       Separating Loading/Unloading Area
      E.3.4.2       Unloading of Imported Goods/Local Suppliers
      E.3.4.3       Inspection of Empty Containers
      E.3.4.4       Export Schedule & Booking
                              E.3.4.5       Loading of Container/Trucks

E.4      Supply Chain Security
E.5      Custody of Keys
E.5.1               Keys Distribution
E.5.2               Safe Box
E.5.3               Lock Box
E.5.4               Custody of Lock Box
E.5.5               Opening of Lock Box
E.5.6               Lock Box Register
E.5.7               Rotation of Locks
E.5.8               Selling of Locks
E.5.9               Tempering of Locks
E.5.10             Access to Safe Box/Lock Box
E.5.11             Store Keys
E.5.12             Finished Goods Keys
E.5.13             Accounts Keys
E.5.14             Chemicals Store Keys
E.5.15             Waste Dump Keys
E.5.16             Perimeter Light Box Keys

E.6      Custody of Seals
E.6.1               Seal Materials
E.6.2               Specification of Seal Materials
E.6.3               Seal Operating System
E.6.4               Shippers Seals

E.7     Reporting on Alert/Accidents and Abnormalities
E.7.1  Alert
E.7.2               Identification of Un-usual Activates
E.7.3               Theft/Loss of Property
E.7.3               Gate Pass Anomalies
E.7.4               Accidents & Emergencies
E.7.6  Emergency Contact Numbers

E.8      Transportation of Inward/Outward Cargo
E.8.1               Inward Imported Cargo from Chittagong Port
E.8.2               Outward Export Cargo from Factory
E.8.2.1            Railway Transportation
E.8.2.2            Air Transportation
E.8.2.3            Inland/Road Transportation
E.8.3               Transportation Security
E.8.4               Transportation Risk, Hazard, Accidents

E.9      Storage and Distribution Security of Goods
E.9.1               Physical Security of Storage Areas
E.9.2               Access Control in Storage/Distribution Areas
E.9.3               Procedural Security in Storage/Distribution Areas
E.9.4               Storage of Imported & Local Supply Goods
E.9.5               Storage of Finished & Exported Goods
E.9.6               Security During Distribution of Goods

E.10    It & Documents Security
E.10.1 IT System Security
E.10.2 Commercial Documents Security
E.10.3 Web Page Security
E.10.4 Daily Mail/Documents/Parcel Security
E.10.5 Security Break Reporting

E.11    C-TPAT          Partnership with Service Providers

E.12    Job Description of Security Personnel
E.12.1             Job Description of Security Guards
E.12.2             Job Description of Guards
E.12.3             Job Description of Checkers

E.13    Educations & Training

E.14    Threat Awareness
E.14.1             Identification of Treat Factors
E.14.2             Effects of Treat
E.14.3             Treat Control Elements
E.14.4             Treat Awareness Programs
E.14.5             Reporting on the Threats

E.15    Elements of Product Integrity

E.16    Analysis of Risk Factors

E.17   Chain of Communication & Reporting

E.18    Monitoring, Follow-up & Internal Audit
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E.19    Security Policy & Procedure



SECURITY Policy & Procedure

In light of national and international requirements and in particulars customs Trade Partnership Against Terrorism "C-TAPT" Ritzy Group adopted the following Statement and procedures:

AA       Policy Statement

To Comply with national and C-TAT requirement, Factory will deploy its resources in term of budgetary allocations, required man-power and monitor on a regular basis its effectiveness, bring changes as and when necessary.

BB       Physical Security
Factory will ensure the following measures:

B.1:     Building will be constructed of durable and impenetrable materials in order to prevent unlawful entry from outside.

B.2      Building will be surrounded by 8-feet high walls or 6-feet walls with barded wires protection

B.3      Doors will have adequate locks and alarm system that prevent opening from outside locked at all when building is not use

B.4      Windows will have locks or latches that prevent opening from outside and locked at all times when building is not use

B.5      Windowpanes will have glasses and un-broken wire mesh to prevent unlawful entry into building

B.6      Sufficient lighting will be arranged outside of the building to protect un-authorized access

B.7      Sufficient lighting will be arranged inside all working floors to ensure prevention of un-lawful activities

B.8      Sufficient lighting be arranged in the loading and un-loading areas to prevent un-authorized activates

B.9      Private parking area will be separated from loading and unloading areas by means of physical barrier if necessary

B.10    Adequate security will be posted covering the entire factory premises to prevent un-lawful entry and damage of the factory property

B.11    Security personnel will be posted at all entry/exit points to verify   identity and un-lawful entry into the premises

B.12    Packing and Finished Goods area will be segregated from the rest of the working floor by the means of physical barrier and will be restricted from easy access

B.13    Security personnel will be posted in all restricted areas and prevent un-authorized entry into packing areas, stores, finished goods area and loading/unloading areas

B.14    Flammable, toxic, dangerous chemicals will be stored in a separate and secure place of the building and all precaution will taken for appropriate storage stop pilferage/misuse

B.15    Upon closer of the factory, representatives of security section, electric unit and working floor will check jointly and ensure all lights, fans, electrical mains/circuits/switches/switched off, water taps and door locked and sealed

B.16    Factory will install security Arch or commission hand held battery operated Metal Detector at the entrance of the building to monitor entry of un-authorized materials by workers/Staff and visitors.

B.17    Duty roster of all security personnel will be prepared for 24-hours a day covering all entry/Exit points and entire compound and approved by the Management

B.18    Checks will be made on alternate days for damage/broken identification of perimeter walls, building, doors and windows by security personnel and report to top Management

B.19    Security will have only access to perimeter lighting switch box as     well as external door alarm system

B.20    Restricted Areas:
    1                  Stores/Sub-stores
    2                  Packing Areas
    3                  Finished Goods Areas
    4                  Loading/Un-loading Areas
    5                  Chemical Store
Records to be maintained:

1
Duty Roster of Security/Guards (B.17)
2
Daily Floor/Factory Closing Report (B.15)
3
Physical damage/broken identification Register (B.18)
4
Entry Register into Chemical Store (B.14)
5
Daily Operational Report of Door Alarm/Switch Box (B.3/B.19

CC       SURVEILLANCE BY CCTV

C.1      Installation of CCTV to Monitor the following:

***      Un-authorized access into factory, restricted areas like packing, stores, Finished Goods stores and loading/Unloading areas
***      Un-usual activities in the working floors
***      Tempering of goods
***      Packing of non-manifested goods
***      Attempt of smuggling items

C.2      CCTV will be operated as follows:

***      Working floors as long floors are in operation
***      Entry/Exit points 24-hours/7days
***      Packing Area 24-hours/7days
***      Perimeter 24-hours/7days

C.3      CCTV will monitored by a designated security staff arrangements be made to monitor CCTV from any PC through internal network system

C.4      CCTV proceeding will be recorded daily preserved for 45 days in the security office

C.5      Un-usual/Suspected activities or un-authorized access is to be recorded, investigated and reported to the Management

C.6      Management will review the incidents, made and enquiry and suggest corrective actions required to stop future incidences

C.7      Factory will ensure monitoring & recording of loading and unloading of goods by CCTV camera

C.8      Daily CCTV monitoring Roster is to be maintained

Records to be maintained:
1
Daily Recorded Tapes/CD (C.3)
2
Records of un-usual/suspected activities (C.4/C.1)
3
Records of un-authorized access (C.1)
4
Roster of CCTV Monitoring (C.9)








DD      Access Control

Factory will ensure the following access control measures:

D.1                  Visitor Access

D.1.1               Security Section will maintain a Register/Log of all visitors entering the factory premises

D.1.2               Security will ensure Visitor's proof of identity by contacting respective personnel with whom visitor want to meet
                                                           
D.1.3               Security will scan all bags/brief cases carried by the visitor

D.1.4               All visitors will wear a "VISITOR PASS" while they are in the factory premises

D.1.5               All visitors will be escorted by the security staff to the place of appointment

D.1.6               Personal guest of staff/workers will not be allowed to meet in the working floors

D.1.7               Visitor's access only allowed in the restricted areas when accompanied with representative of the Management

D.1.8               Visitor log will record all details including issued visitor Pass No. And a column of passes return or missing.

Records to be maintained:
1
Visitors Log/Register (C.1.1)
















D.2:     Workers/Staff Access

D.2.1               All workers/Staff will have a photo identification ID card duly signed by the Management
D2.2                Color coded ID cards is to issued as follows:
***      White ID cards for those workers/staff not working in restricted areas
***      Red ID cards for working in restricted areas

D.2.3               Security will allow workers/staff to enter the premises only after their identity confirmed by
***      Workers deposit their time cards
***      Workers/staff wearing ID card

D.2.4               Security will allow entry of new recruits only after registering their names in the register under the custody of PM/APM/LC

D.2.5               General workers/staff will not be allowed to enter into restricted areas as identified in (B.20)

D.2.6               Security will have authority to check body, lunch boxes, packets etc. while any one entering or going out of the premises

D.2.7               Security will allow any workers/staff left the organization without proper identification and gate pass issued by authority

D.2.8               Security will not allow any one to carry drugs, lighter, safety matches, smoking items, and chemicals inside the premises

D.2.9               Security will deny access as follows:

***                  Workers/Staff without ID cards
***                  Visitor's identity not confirmed
***                  Supplier's identity not confirmed
***                  Service provider's identity not confirmed
***                  Ex workers/Staff of the factory
Records to be maintained:
1
Workers/Staff Attendance Records
2
Records of newly recruited workers/staff (D.2.3)
3
Incidence Register un-authorized items (D.2.7)
4
Records of denial of Access (D.2.9)


D.3:    Service Providers Access

D.3.1               Clearing & Forwarding Agency
Security will verify agency staff member names from the suppliers list enter into a Register and allow access into the premises

D.3.2  Transport Agency
Security will verify agency staff member's names from the Suppliers list enter into a register and allow access into the premises

D.3.3               Fabric & Accessory Suppliers
Security will verify supplier's staff member's names from the suppliers list enter into a register and allow access into the premises

D.3.4               Wash Plant Contactor
Security will verify contractor's staff member's names from the suppliers list enter into a register and allow access into the premises

D.3.5               Shipping Agents
Security will verify agency staff member's names from the suppliers list, enter into a register and allow access into the premises

D.3.6               Caterer's Representative
Security will verify caterer's agency staff member's names from the suppliers list, enter into a register and allow access into the premises

D.3.7               Labor contractor
Security will verify Contactor's staff member's names from the suppliers list, enter into a register and allow access into the premises

Records to be maintained:
1
In/out Register of service provider's staff (D.3.1/2/3/4/5/6)
2
Duty roster of contract Labors (D.4.7)





D.4:    Restricted areas Access

Restricted Area has been identified in B.20 as follows:
***      Store/sub-stores
***      Chemical store
***      Packing Areas
***      Finishing Goods Areas
***      Loading/Unloading Areas

D.4.1               Visitor's Access
Visitor's access will be allowed into restricted areas when companied into with a representative of Management

D.4.2               Access to Restricted Areas
Security will not allow any one to enter into loading, unloading, packing and storage areas others than those unauthorized by the Management with a “Security Pass”

D.4.3               Prohibition into Restricted Areas
Security will not allow any one to enter into loading, unloading, packing, storage areas with personal items like lunch boxes, packets, brief cases or back packs

D.4.4               Chemical Store Access
Security will not allow any workers/staff to enter chemical store expect sub-store staff

D.4.5               Service Provider List
Security will have an up-dated list of all staff of C& F Agency, Transport Agency, Shipping Agents, Catering Service, Labor Contractors, local and outside fabric/Accessories Suppliers

D.4.6               Security Pass Holders
List of authorized personnel preferably with photographs those who special “Security Pass” to be available with the security office and posted in the restricted areas

Records to be maintained:
1
In/Out Register in all Stores, Packing Areas (D.4.1/2)
2
In/Out Register of Chemical Store
3
In/Out Register in Finished Goods Areas (D.4.1/2)
4
List of special “Security Pass” holders (D.4.6)
5
Records of up-dated Service Providers (D.4.5)


D.5:    Vehicle Access:

D.5.1               Visitor Vehicle

D.5.1.1           Security will allow access of all vehicles and maintain a register with the following information:

***      Date
***      Vehicle Registration No.
***      Type of vehicle
***      IN/OUT time
***      Driver’s Name
***      No Of Passengers
***      Purpose of entry into premises
***      Parking Ticket No.

D.5.1.2           Security will arrange parking of visitor's vehicle into designated area for parking

D.5.1.3           Security will affix parking ticket to identify authorized
visitor's vehicles

D.5.2              Service Providers Vehicles
Security will allow parking of all vehicles into loading/Unloading areas upon confirmation as per list of vehicles of service providers supplied by the Admin Unit

                                    Service Providers Vehicle:
***      C&F Agencies
***      Transport Agencies
***      Wash plants
***      Local Suppliers- Thread/Poly/Hanger

D.5.3               Staff Vehicles
Security will allow parking of all personal vehicles in to the premises in the designated parking areas and a log maintained

D.5.4               Un-identified Vehicles
Security will not allow parking of any non-identified or suspicious vehicle in and around the premises

Records to be maintained:
1
Visitor Vehicle Log (D.5.1)
2
Suppliers Vehicle Log (D.5.2)
3
Staff Members Vehicle Log (D.5.3)
4
List of Service Provider's Vehicles

D.6:    Ex Workers/staff Access

D.6.1               Access of ex workers/staff those who resigned, dropped out or terminated will be denied in general.

D.6.2               Access will be granted to any ex workers/staff for collection of their dues, upon submission of unauthorized letter or gate pass from Accounts Units or from authority

D.6.3               Access will be denied in any working floors and restricted areas

D.6.4               It is preferred to submit a photo identification list to security Unit by time section for easy identification of ex workers/staff.

Records to be maintained:

1
Separated In/Out Register of ex workers/staff (D.6.2)
2
Photo Identification
































EE       PROCEDURAL SECURITY
Factory will ensure the following measures of Procedural Security

E.1      Personnel Security

E1.1                Workers/Staff Recruitment

E.1.1.1            Security will ensure that all potential job seekers name entered into a register at the security Unit by PM/APM/LC/In-Charges and an “INTERVIEW” pass is issued.

Job seekers will wear identification pass “INTERVIEW” while they are in the factory premises.

E.1.1.2            Factory will conduct employment screening by interviewing prospective job seekers to ensure their backgrounds and references in a prescribed format.

E.1.1.3            Factory will ensure temporary time cards to newly recruited workers/staff as access pass till the issuance of ID card which requires 3-days to complete all appointment formalities.

E.1.1.4            Factory will ask workers/staff to submit local government Certificate from Union Perished or ward commissioner to confirm their address and non-involvement in any criminal activity.

E.1.1.5            Factory will maintain personal files of all workers and staff with their photographs and fingerprints.

E.1.1.6            Factory will ensure that all workers/staff ID card while they are in the factory premises.

E.1.1.7            Factory will not re-appointment any ex workers/staff those who were involved in any breach of financial disciplinary or security matters.

Records to be maintained:
1
Register of newly job seekers
2
Personal Files

E.1.2               Security Criteria for Appointment
In addition to their requirements for appointment following security criteria is to be ensured for all workers/staff and security personnel:

E1.2.1             Factory will deny appointments of any workers or staff if:
E.1.2.1a          Found records of criminal involvement
E.1.2.1b          Unable to submit local Govt.Certificate
E.1.2.1c          Negative remarks from referees
E.1.2.1d          Falsified records
E.1.2.1e          Denial for police investigation

E.1.2.2            Records of workers/staff recruited prior to Mach-31/2008 need to be verified as per E.1.2.1.

Records to be maintained:
1
Records of communication of police verification
2
Records of denial of appointment




E.1.3               Criminal Record Verification

E.1.3.1            Factory will conduct police verification (Criminal Record)
of all workers/staff when they are employed no a periodic basis every after 2-Years.

E.1.3.2            Records of workers/staff recruited prior to mach-31/2008 need to be updated as per E.1.3.1

E.1.3.3            Factory will ensure updated verification records of workers/staff employed is a post that requires access/entry into restricted areas

E.1.3.4            Factory will conduct police verification (Criminal Record) of workers/Staff when transferred of assigned to a post in the restricted area

Record to be maintained:
1
Records of communication of police verification
2
Police Verification Reports
E.1.4.              Issuance/Cancellation of ID Cards

E.1.4.1            Factory will issue duplicate ID cards when lost or damage upon receipt of written requested from individual workers/Staff and maintain a register

E.1.4.2            Factory will cancel ID cards when workers/staff resigns, dropped out or terminated and list to be given to security unit for their record

E.1.4.3            Factory will mutilate all cancelled cards and paste into individual files

Records to be maintained:
1
Register of issuance of ID cards
2
Register for issuance of duplicate ID cards
3
Application on loss/Damage of ID cards

E.1.5               Issuance/Cancellation of Security Pass

E.1.5.1            Upon receipt of police verification report, factory will issue Security Pass to workers/staff working in packing areas, store, loading/unloading areas and maintain an issue Register

E.1.5.2            Any workers/staff transferred form others section to designated restricted areas-Security Pass to be issued pending police verification report

E.1.5.3            Any workers/staff transferred from restricted areas to other section-his/her security Pass is to be cancelled and a record maintained

Records to be maintained:
1
Register of issuance of security pass
2
Issuance of visitor pass/interview pass







E.1.6              Issuance of Visitor Pass/Interview Pass

E.1.6.2            Admin Unit will issue visitor pass and interview pass to security Unit and maintain a Register

E.1.6.3            Any loss or damage of pass to be reported in writing by security Unit to Admin Unit

E.1.6.4            All passes to numbered by admin Unit before issue to security unit

Records to be maintained:
1
Register for issuance of passes
2
Records of lost/damaged passes


E.1.6:             Issuance of Seals

E.1.6.1            Admin Unit will procure seal materials and issue to relevant security Unit and maintain a Register showing and balance quantity
E.1.6.2            All issued Seal numbers should be mentioned in the admin issue register

E.1.6.3            Security/Security Compliance will receive seals from admin Unit and maintain an issue Register

E.1.6.4            Any loss or damage of seals must be reported to admin Unit in writing

E.1.6.5            Admin Unit will audit seal issue Register on a monthly basis, record any discrepancies

Records to be maintained:
1
Register for issuance of seals
2
Records of lost/damage passes







E.2:                 Service Organization Security

E.2.1               Selection Criteria
Factory will ensure the following criteria while selecting service organization for their service:

E.2.1.1            For all service Organizations
E.2.1.1a          Valid & Up-dated Trade license
E.2.1.1b          Bank solvency report
E.2.1.1c          Registered office address
E.2.1.1d          Personnel Policy for recruitment
E.2.1.1e          Background check system

E.2.1.2            Additional criteria for Transport Agency
E.2.1.2a          Secured Truck Stand
E.2.1.2b          Valid Tax-token/Fitness Certificate
E.2.1.2c          Valid & Up-dated Driver’s License
E.2.1.2d          Background Check system
E.2.1.2e          Criminal Record checks of drivers
E.2.1.2f          Trucks fitted with GPS Trucking system
E.2.1.2g          Driver’s equipped with cell Phones

E.2.2               Service Agreement

E.2.2.1a          Agreement with clearing & Forwarding Agency
E.2.2.1b          Agencies will submit the following documents:
E.2.2.1c          Up-dated Agreement Copy
E.2.2.1d          Copy of valid & updated Trade license
E.2.2.1e          Name of the chief Executive and address
E.2.2.1f          Name, address of all employees with photographs
E.2.2.1g          Copy of Custom Clearance ID Card of staff engaged in port clearance activities

E.2.2.2                       Agreement with Transport Agencies     
                        Agencies will submit the following documents:
E.2.2.2a          Up-dated Agreement Copy
E.2.2.2b          Copy of valid & Up-dated Trade license
E.2.2.2c          Name of Chief Executive and Address
E.2.2.2d          Name, address of all employees with photographs
E.2.2.2f          List of Trucks with valid Tax-token/Fitness
E.2.2.2e          Bio-data of driver’s & Cell Phone Numbers
E.2.2.2g          Copy of drivers License

E.2.2.3            Agreement with Ocean/Air Carriers Agencies
Agencies will submit the following documents:
E.2.2.3a          Up-dated Agreement Copy
E.2.2.3b          Name of Chief Executive and Address
E.2.2.3c          Name, address of all employees with photographs
(Most of the time carriers are nominated)

E.2.2.4            Agreement with Labor Contractors

Contractor will submit the following documents:
E.2.2.4a          Name of chief Executive and address
E.2.2.4b          Name, Address of all employees with photograph
E.2.2.4c          Fitness Certificate
E.2.2.4d          Background check paper
E.2.2.4e          Criminal verification report
E.2.2.4.f         Photo ID Cards of labors

E.2.2.5                        Agreement with waste disposal contractor
Contractor will submit with following documents:
E.2.2.5a          Name of chief Executive and Address
E.2.2.5b          Name, Address of all employees with photograph
E.2.2.5c          Background check papers
E.2.2.5d          Criminal verification Reports
E.2.2.5e          Photo ID cards of labors

E.2.2.5                                    Monitoring & Follow-up

F.2.3               Factory will follow-up and monitor periodically on the adoption and practices of the issues identified as per C-TPAT requirement and maintain records













Records to be maintained:
1
Agreement copies with C&F Agencies
2
Agreement copies with Transport Agencies
3
Agreement copies with Ocean/Air Carriers
4
Agreement copies with labor contractors
5
Agreement copies with waste disposal contractors
6
List of Truck with Registration Numbers
7
List of Drivers with photon driving license/cell phone Numbers
8
List of Custom Jetty Sarkars with photo ID cards
9
List of Labors with photo ID cards
10
List of off-shore Suppliers
11
List of all local suppliers
12
List of Trucks of local suppliers
13
Monitoring & follow up reports


E.3:                 Restricted Area Security

E.3.1               Store/sub-store Security

E.3.1.1            Factory will conduct periodic background checks criminal records of all workers/staff of stores and sub-stores and maintain records

E.3.1.2            Factory will issue “Security Pass” to those workers/staff directly involved in store materials handling and maintain register of issuance of pass

E.3.1.3            Factory will cancel “Security Pass’’ when workers/staff resigned, dropped out, terminated or transferred and maintain register.

E.3.1.4            Factory will inform and submit a list to security unit of all workers/staff those who resigned, drop out or terminated of transferred from stores.

E.3.1.5            Store/sub-store will maintain a register of all workers/staff and visitor entry

Records to be maintained:
1
Entry Register/Log Book
2
List of workers/staff authorized for entry



E.3.2               Packing and Finished goods area Security

E.3.2.1             Packing area and finished goods area will be separated from working floors and marked “Restricted Area’’ and entry will be allowed only those having “Security Pass”

E.3.2.2            Factory will be conduct periodic background checks criminal records of all workers/staff of packing section and maintain records

E.3.2.3            Factory will issue “Security Pass” to those workers/staff directly involved in packing materials handlings and maintain register of issuance of pass

E.3.2.4            Factory will cancel ‘Security Pass” When workers/staffs resigns, dropped out, terminated of transferred and maintain a register

E.3.2.5            Factory will inform and submit a list to security Unit of all workers/staff those who resigned, dropout or terminated to transferred from packing area

E.3.2.6            Packing section will maintain a register off all workers/staff and visitors entry into packing area

E.3.2.7            Packing section will maintain a register and record daily number of cartons and maintain shipment records

E.3.2.8            Factory will provide separate dress to workers/staff working in the packing area for easy identification dresses to be withdrawn from those workers/staff resigned, dropped out, terminated or transferred.

E.3.2.9            Packing section will display list of workers/staff and loaders with photograph those who holds “Security Pass” and allowed to enter into packing & finishing goods area

Records to be maintained:
1
Entry register/log book of workers/staff & visitor (E.3.2.6)
2
Register of finished cartons and shipment (E.3.2.7)
3
List of workers/staff & loaders



E.3.3:              Chemicals store security

E.3.3.1            Security Unit will control entry into Chemical store and maintain In/Out register

E.3.3.2            Security will allow only Store/Sub-store staff into chemical store

E.3.3.3            Security will maintain stock register of the chemical store.

E.3.3.4            All chemical containers will be stored on sand boxes to prevent any lick age.

E.3.3.5            Security will ensure all safety practices are maintained while chemical delivered

E.3.3.6            Security will maintain register when disposing off empty chemical containers

Records to be maintained:
1
In/Out Register
2
Empty container disposal Register
3
Stock Register



















E.3.4:             Loading/Unloading area Security

E.3.4.1            Separation of loading/Unloading Area

E.3.4.2            Factory will separate loading & unloading areas by means of permanent/temporary barriers from rest of the floors and restrict un-authorized access of general workers/staff.

E.3.4.3            Unloading of imported goods & local suppliers

Upon arrival of trucks, Security Compliance (SC) will check and ensure the following and report accordingly in a prescribed format:

E.3.4.2a          Check identity of the truck and driver
E.3.4.2b          Check seal condition before unloading cargo
E.3.4.2c          Ensure presence of store staff before unloading
E.3.4.2d          Ensure presence of security before unloading
E.3.4.2e          Ensure loaders engaged having “Secutiry Pass’’
E.3.4.2f          Clear Un-authorized persons before unloading
E.3.4.2g          Check content of materials as per delivery Chalan
E.3.4.2h          Check any shortage and overage of material
E.3.4.2i           Record details of imported goods in format
E.3.4.2j           Report shortage & overage to admin Unit

Records to be maintained:
1
Import Report

E.3.4.3            Inspection of empty container/Trucks 
Upon arrival empty containers/truck, Security Compliance (SC) will check and ensure the following and report accordingly in a format:

E.3.3.3a         Examine interior front
Measure interior front wall-height & width check for any hollow sound by tapping on walls

E.3.3.3b         Examine Left/Right side walls    
Measure interior front left/right side walls height & width look for new woods/iron sheet, drill marks or holes where foreign substances may have been forced into walls



E.3.4.3c          Examine floors
Measure the floors-length & width look for new woods/iron sheets, change in seam and abutment (Boundary).

E.3.4.3d          Examine Roof/Ceiling)
Measure ceiling/roof-length & width looks for joints, seams, fastener devices.

E.3.4.3e          Examine Doors
Examine tempered hinges, new hinges, position changes, cracks and strengths.

E.3.4.3f          Examine Outside/under carriage
Tap & Listen changes of sound indicating a weakened area
look for joints, wields that are new, changed, weak of holes etc.

E.3.4.3g          Locking Containers/Trucks
Upon completion of empty containers/trucks and if found okay, Security compliance will lock empty containers/truck door to door to stop any un-authorized entry or loading

E.3.4.3h          Posting Guards
Security Unit will place security to guard empty containers/truck from any un-authorized access or loading of materials.

E.3.4.3i           Recording
Security Compliance will document inspection results on a prescribed Format and maintain a Register/log book of arrival an departure of containers/trucks.

Records to be maintained:
1
Inspector Report
2
In/Out Register of Containers/trucks









E.3.4.4            Export schedule & Booking

E.3.4.4a          Based on shipment schedule and intimation from merchandising Unit, Commercial Unit (Export) will place booking with shipping Agents for space on the scheduled ship/aircraft.

E.3.4.4b          Upon confirmation from shipping agents, Commercial Unit (Export) will notify merchandiser, production unit and store on the placement of containers/trucks for loading for onward shipment.

E.3.4.4c          Commercial Unit (Export) will also notify security compliance on the placement of containers/trucks.
                       
E.3.4.5            Loading of Containers/trucks

Upon Placement of containers/trucks, Security Compliance will check and ensure the following:

E.3.4.5a          Check empty containers/trucks as per E.3.4.3
E.3.4.5b          Confirm identity of drivers
E.3.4.5c          Collect cell phone number of drivers
E.3.4.5d          Confirm identity of loaders with “Security Pass’’
E.3.4.5e          Confirm presence of security/store representatives
E.3.4.5f          List names of store/security representatives
E.3.4.5g          Verify details of export like buyer, PO#, Style, Item, Quantity, weight with the commercial invoice packing list and delivery chalan receipts
E.3.4.5h          Oversee loading of goods into containers/trucks
E.3.4.5i           Stop entry of any un-authorized person into loading area and container/trucks
E.3.4.5j           Stop loading of any un-manifested cargo into containers/trucks
E.3.4.5k          Seal loaded containers/trucks as soon loading is completed
E.3.4.5l           Obtain receipts of loaded containers/trucks from Transport Agents
E.3.4.5m         Report any shortage and overage to admin unit
E.3.4.5n          Record details of export in a prescribed format.

Records to be maintained:
1
Export Register
2
Seal Register



E.4:                 Supply Chain Custody

E.4.1               Factory will use licensed sources for purchase of all materials required to produce garments.

E.4.2               Factory will keep all records to trace origin of raw materials like:
E.4.2.1            Performa Invoice
E.4.2.2            Commercial Invoice
E.4.2.3            Packing List
E.4.2.4            Bill of Entry

E.4.3               Factory will keep all records to track down goods from entry to exit like:
E.4.3.1            Inventory Report
E.4.3.2            Shortage/Overage Records
E.4.3.3            Entry Records into stock Register
E.4.3.4            Cutting Records
E.4.3.5            Production Records
E.4.3.6            Quality Records
E.4.3.7            Finished Goods Records
E.4.3.8            Shipment Records

E.4.4               Factory will keep all records of export like:
E.4.4.1            Commercial Invoice
E.4.4.2            Packing list
E.4.4.3            Certificate of origin
E.4.4.4            Multiple Declarations
E.4.4.5            Beneficiary Certificate
E.4.4.6            Bill Of Lading

E.4.5               Factory will ensure packing of goods on the following:
E.4.5.1            Goods packed as per size ratio
E.4.5.2            Goods packed as per required quantity
E.4.5.3            Shipping marks as suggested
E.4.5.4            Each carton weight taken/written
E.4.5.5            Cartons sealed with tamper roof tapes

E.4.6               Factory will keep all records of payment to related parties, service providers and workers/staff




Records to be maintained:
1
List of suppliers and service providers
2
Import Documents
3
Production Documents
4
Export Documents
5
Payments Records
6
Packing Record


E.5:                 Custody of Keys

E.5.1               Keys Distribution
Store will procure all locks and distribute through a register. Distribution of keys will be as follows:
E.5.1.1            One Set for the user
E.5.1.2            One set for the security Unit
E.5.1.3            One set for the safe box
E.5.1.4            Store, Accounts Unit, Finished goods Area duplicate keys will keep only in the safe box.

E.5.2               Safe Box
Admin Unit will remain a safe box for one set of key of all internal/External locks. The box will kept in safe place always locked. Incase of emergency these keys will be issued. A Register is to be maintained for receipts and delivery of keys.

E.5.3               Lock Box
Security Unit will keep all keys of the inside and outside doors in a locked box-“Lock Box’’

E.5.4               Custody of lock Box
Key of the lock box and of the main gate will be kept with Security Officer or to a person designated by the Admin unit.

E.5.5               Opening of lock box
Lock box will be opened by security officer of designated Admin officer at 7:15-7:30 am for opening of all doors for cleaning

E.5.6               Lock box Register
Security/Admin officer will sign Register during receipts of and handing over the lock box key or main gate key during closing and opening of the factory
E.5.7               Rotation of Locks
Locks will rotated/changed daily of all inside doors to prevent any unwanted security breaks and register to be maintained.

E.5.8               Sealing of lock
Locks will be sealed daily by the security before locking any door after closing


E.5.9               Opening Locks
Before Opening any sealed lock security will check any tempering of seals and note in a register and report to admin Unit for enquiry.

E.5.10             Access to safe/Lock Box
Access to ‘Safe Box” and Lock Box will be limited to security In-Charge & designated Admin staff for closing/opening of Boxes

E.5.11             Store Keys
Store will have the custody of their keys and duplicate keys will be kept in the safe Box.

E.5.12             Finished Good Area Keys
Finishing In-Charge will have custody of keys of finishing Goods Areas and duplicate keys will be kept at the safe box.

E.5.13             Accounts Unit Keys
Accounts Unit will have the custody of all keys under their control
Chemical Store Keys

E.5.14             Security will have the custody of keys of chemical store
Waste Dump Keys

E.5.15             Security will have the custody of keys of waste dump
Outside Light Switch Box Keys

E.5.16             Security will have the custody of keys of outside Light Switch Box
Tampering of Lock/Loss of Keys

E.5.17             Security will change any locks found tampered or keys lost and a report to be submitted



Records to be maintained:
1
Safe Box Operating Register
2
Lock Box Operating Register
3
Register of rotation of Lock
4
Register of rotation of Lock
5
Register of tampering of lock
6
Enquiry Reports of lock tampering
7
Register for opening/closing of waste dump
8
Register for lighting On/Off time


E.6                  Custody of Seals

E.6.1               Seal Materials
Based on requisition, Admin Unit will supply Seal Materials to security In-charge and Security Compliance Office for sealing of inside and outside doors or for sealing outbound containers/trucks and maintain a register.

E.6.2               Specification of seal Materials

E.6.2.1            Outbound Seal Materials

E.6.2.1a          Seal can not be used more than once strong enough to prevent accidental breakage of deterioration due to weather

E.6.2.1b          Seals must be difficult to copy or counterfeit


E.6.2.1c          Seals will not be removed or undone without breaking or tampered and leaving a trace

E.6.2.1d          Seal will be ISO Standard

E.6.2.2            Internal Seal Materials

E.6.2.2a          Sealing internal locks will be done by Gala/Thread and stamped with factory logo




E.6.3               Seal Operating System

E.6.3.1            Out bound seals will kept under the Custody of Security Compliance Officer where as internal seals will be kept under Security In-charge

E.6.3.2            Seal Registers for internal and Outbound is to be maintained by Security In-charge and Security Compliance Officer

E.6.3.3            Change of custodian of seals will be recorded in a register and maintained at admin Unit.

E.6.3.4            Loss of any seal is to be recorded and reported to Admin Unit and an enquiry is to be made to prevent future incidence

E.6.4               Shippers Seal
After Custom verification and clearance, Shipper will place ISO recommended seals to loaded containers in shipper nominated Depot.

Shipper will mention seal number in B/L copy

E.6.5               Broken Seal Register

E.6.5.1            Out bound cargo seals

Upon arrival of vehicles (Containers/trucks) with out bound cargo for shipment at Depot C& F Agent will check and provide a receipt mentioning seal condition before handing over to customer/Shipping Agents

E.6.5.2            Inbound Cargo Seals

E.6.5.3            Upon arrival of vehicles (Container/Trucks) with Out-bound cargo from Chittagong or local suppliers, Security/Store will check seal condition and record in a register.

E.6.5.4            Inter-facility Cargo Seals
Security /Store will check seal condition before unloading any cargo arriving from other factory.



Records to be maintained:
1
Seal Register
2
Enquiry Register of lost Seals
3
Records of Shipper’s Seal No.
4
Broken Seal Receipts/Register

E.7:                 Reporting on Alert, Accidents, and Abnormalities

E.7.1               Alert

E.7.1.1            Upon receipt of any information of identification of detection of any illegal activities or an attempt of any activity, Security will inform Director Admin or Factory Management immediately
Reviewing the situation of any illegal activity of any attempt of any such activity, Management will unauthorized Security In-charge to contact and inform local law enforcement authority for action
E.7.1.2            Security will maintain a register/report on all such activity as outlined in E.7.1.1/E.7.1.2

E.7.2               Identification of Un-usual Activities
Security will report to Director Admin on the following activities and maintain a register:

E.7.2.1            Un-authorized entry into factory premises
E.7.2.2            Un-authorized entry into empty/loads containers/trucks
E.7.2.3            Un-authorized entry into restricted area
E.7.2.4            Broken perimeter wall, doors locks, window locks/pane, iron grill, focus light
E.7.2.5            Missing Keys/lock/seals
E.7.2.6            Tampering of door locks/seals
E.7.2.7            Tampering of container/truck seals/locks
E.7.2.8            Over writing or illegible gate-pass/invoices
E.7.2.9            Carrying drugs, narcotics, chemicals
E.7.210           Leakage from chemical containers
E.7.2.11          Upon receipt of report on above issues E.7.2.1-10 from security, Admin Unit will investigate the incidence and take appropriate measures of further occurrence and initiate actions
E.7.2.12          Reports or a Register is to be maintained on all incidences and actions
Records to be maintained:
1
Reports/Register on all incidences (E.7.1.3/E.7.2.12)

E.7.3:              Theft/Loss of Property

Un-authorized Possession of any factory property by an individual for his/her personal benefit will be termed as theft or loss of property of the company

E.7.3.1            Security will immediately investigate from where, how and when he/she is in possession of the ceased materials and report to Director Admin

Incase of proved theft/illegal possession:
E.7.3.1a          Termination Immediately
E.7.3.1b          Seizure of ID Cards/Time Cards
E.7.3.1c          Follow up to stop leakage
E.7.3.1d          Reward to individual detection

E.7.4:              Gate Pass Anomalies

E.7.4.1            Security will inform Director Admin and store In-Charge on the illegible Gatepass/chalan and any overage/shortage as per incoming/outgoing gatepass/chalan

E.7.4.2            Security will inform Director Admin on the status of goods/item going out of the factory for wash, repair, loan through, using Returnable Gate pass' on a weekly basis.

E.7.4.3            Security will inform Director Admin on un-usual delays and shortage of goods/item given through Returnable Gate passes

Records to be maintained:
1
Theft/Loss Property Register
2
Report on illegible Gate pass/Chalan
3
Report on overage/shortage in gate pass/chalan
4
Report on Delays of Returnable goods







E.7.5               Accidents and Emergencies

Accidents to be define when a major occurrence of fire, electric short circuit, boiler burst, generator burst/failure, structural damage of the building identified:

E.7.5.1            In case of incidence, Security will:
E.7.5.1a          Inform Director Admin and other Directors
E.7.5.1b          Mobilize all security personal
E.7.5.1c          Secure all gate/entry points from un-authorized entry of outsiders
E.7.5.1d          Alert Medical Unit/Clinic/Hospitals
E.7.5.1e          Alert Fire service/Police Station
E.7.5.1f          Help workers/staff to come out
E.7.5.1g          Organize evacuation
E.7.5.1h          List missing workers/staff

E.7.5.2            Security will investigate separately and report in writing to Director Admin.

Records to be maintained:

Accident Report
Emergency Contact Numbers
Agrabad Factory
Fire Service
Ambulance
Double Mooring Police
Chittagong Medical Collage
Management Contact
List available with security Unit
Transportation of Inward/Outward Cargo
Inward Imported Cargo from Ctg Port
Upon receipt of shipment Documents from overseas Suppliers, Commercial (Import) Unit Prepares cargo ETA Schedule Report and shared by store, Security and Merchandising Unit
Security and store takes all preparation for un-loading of imported cargo accordingly
C & F Agent clears the cargo from port and loads into designated Transport Agencies trucks, seals trucks, hands over all relevant papers and delivery invoice/Chalan
C&F Agent notifies Commercial (Import) Unit and relevant Store on the identify of trucks, drivers contract No, truck departure time
In the absence of GPS Tracking System in Bangladesh (as of today)

Commercial (Import) Unit/Store will monitor trucks movement from Chittagong port to factory store over driver's cell phone and record stoppages and delays on the road in a register
Normal trucking hours 30 Minutes
Commercial (import) Unit will investigate with Transport Agency on any delays on the road and a written record is to be maintained
Upon arrival of cargo, unloading formalities will be maintained by the store and security
Seal Checks
Security during un-loading
Inventory
Report on overage/shortage
Records in the stock Register
Shipment ETA schedule Report
Tracking Report of Trucks
Delay Enquiry Report
Outward Export Cargo from factories is transported in Chittagong port for shipment through Bangladesh Railway System or inland road Transportation less then 2% exported through air shipment
Railway Transportation
Sealed containers along with an escort from factory leaves for inland container Depot (ICD), Kamalapur Dhaka Railway station in a receipt in a suitable pre-determined route
Factory escort handover sealed container to C&F Agent for custom formalities and a receipt taken
Upon completion of custom formalities, C&F Agent and shipping agent seals containers for shipment seal number is provide in the B/L copy
Sealed container is carried over to Chittagong port under the custody of Bangladesh Railway.
Bangladesh Railway provides adequate armed security while transporting from ICD to Chittagong Port terminal
Transport Time from ICD to Chittagong Port usually takes 12 -15 Hours
Air Transportation
Sealed trucks along with an escort from factory leaves for Shah Amanat Airport, Dhaka, in a suitable pre-determined route
Sealed trucks hand over to Air Fright Forwarder for custom formalities, Air Freight Forwarder handover the cargo to Airport cooling store under the custody of custom Authority
Air Freight Forwarder Provides House Airway Bill after departure of cargo
Inland /Road Transportation
Sealed trucks along with an escort from factory leaves for Chittagong in pre-determined route
Factory escort handover sealed truck to C&F Agents for Custom formalities and a receipt taken
Upon completion of Custom formalities the cargo is hand over to shipping Agents for consolidation and stuffing for shipment
Consolidation and stuffing into containers is done by shipping Agent in the restricted port area and container sealed by Custom/Shipping Agent
Shipping Agents provides containers seal number in the B/L copy
Records to be maintained:
Handover receipt from C&F Agent (E.8.2.1b)
Handover receipt from Air Freight Forwarder (E.8.2.2b)
Handover receipt from C&F Agent (E.8.2.3b)
Transportation Security
In the absence of any GPS/GPRS Tracking System in Bangladesh, Factory adopted the following system to monitor the inward/outward transportation of cargo:
Factory will seal all incoming/outgoing containers and trucks before departure of Chittagong and Dhaka seals should be ISO Standard 1-time use with serial number
Factory will provide escort service to accompany all incoming/outgoing containers/trucks
Factory Commercial Export Unit or Store will monitor and record where-about of all departed containers and trucks through calling Escorts or Drivers cell phone at least 2-3 times
Factory Security will examine all seals and record any attempt of tampering or damage
GPS/GPRS Tracking System
Factory will adopt any service of GPS Tracking available in the country to monitor incoming and outgoing containers/trucks.
Factory is in negotiation with General Automation Ltd a GPS Tracking service provider who is planning to introduce the system by Dec/2008
Service Plan by General Automation:
Tracking movement on a route map
Stop Time Tracking
Geo-fence/stop alert/idle time alert
Non-responsive Tracking
Un-authorized movement
SMS summary
Factory is also negotiation will transport Agencies on the adoption of future tracking service.
Records to be maintained:
Tracking record by cell phone (E.8.3.3)
Seal Monitoring Report (E.8.3.4)
Transportation Risk/Hazard/Danger
Transport Agencies vehicles are provide for transportation of goods from Chittagong port to Ritzy Warehouse and similarly goods transported from Ritzy stores to Chittagong Port using roads and railways.
In case of accidents, any breakage of vehicles, organized arson/theft, police checks following actions to be taken:
In case of accidents/breakage
The drivers will inform immediately to their office and report to nearest police station for protection
The escort will inform immediately to Ritzy Store In-charge/Export Manager
Ritzy Store/Export Unit will communicate with the transport office and request to arrange alternate tucks for onward transportation
The driver and escort will access any damage of goods and report accordingly
The driver and escort will arrange loading of goods into the 2nd truck with the help of local labors.
The driver/escort will be on guard during loading
The driver/escort will report in writing
In case of organized Arson/Theft
The Driver and escort will report to nearest police station and seek assistance and will inform respective officers over cell phone.
In case of Police Checks
As the vehicles are sealed, the driver and escort will politely request police to contact respective officers on the cargo and authenticity.
Hot Numbers

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Storage & Distribution Security of Goods
Storage & Distribution areas identified as follows:
Fabric storage Area
Accessories/Trims Storage Area
Finished Goods Storage Area
Chemical Storage Area
Waste Storage Area
All distribution will done through loading Dock
Following Security procedures will be maintained in addition to factory security policy & procedures.
Physical Security of Storage Area
Store will be separated within the building premises through durable and impenetrable material in order to prevent un-authorized/un-lawful entry from outside.
Doors will have adequate locks and alarm system to prevent un-lawful breakage
Windows will have glasses and wire-mesh grills to prevent un-lawful breakage
Windows will have locks or latches that prevents opening for outsider
Sufficient lighting will be arranged to prevent un-lawful activities
Security guards will be posted at all storage areas till it is open and a roster is to be maintained
Checks will be made of all storage areas on the breakage/wear-out of physical security and a register is to be maintained.
Records to be maintained:
Duty Roster of Security Guards
Register for Physical verification of storage Areas
All workers/staff working in the storage/distribution areas will have photo ID cards and security pass
Contract labors working in the storage/distribution areas will have photo ID/Security Pass.
List of authorized workers/staff for entry into storage/distribution areas will be updated regularly and posted in appropriate place
Register to be maintained of all entry IN/OUT of all workers/staff/labors into storage/distribution areas
Visitor entry will be restricted into storage/distribution areas unless authorized by the management and a register to be maintained
Ex workers/staff entry into storage/distribution areas will not be permitted
Service Providers of his/her representative entry into storage/distribution areas will not be permitted
Security will have authority to stop carrying of any personal item into storage/distribution areas like lunch Box, packets, bags, drugs, match boxes, cigarettes etc.
Security will have authority for body checks to prevent any pilferage/theft of company property
Security will not allow parking of any vehicle of visitors/staff in/near the distribution/loading areas
Security will monitor un-authorized entry into storage/distribution areas through observing CCTV and record/report any break of security procedure
Records to be maintain:
In/Out Entry Register
Records of Security Breaks
Procedural Security in storage/Distribution Areas
Recruitment of workers/staff
Factory will conduct employment screening by interviewing prospective job seekers to ensure their background and reference in a prescribe format
Security Criteria for Recruitment
Factory will deny any appointment if:
Found records criminal involvement
Unable to submit local Govt. Certificate
Negative remarks from Referees
Falsified Records
Denial for police verification
Criminal records verification
Factory will conduct police verification (Criminal Records) of all workers/staff when they are appointment and on a periodic basis
Issuance and Cancellation of ID cards/Security Pass
Factory will issue photo ID cards/Security Pass after background check and Police verification
Photo ID Cards/Security Pass will be cancelled upon resignation/termination or drop out from the job or transferred from storage/distribution areas to another areas of the factory
Custody of Keys
Keys of fabric stores and accessories stores will be under the custody of respective store In-Charges. All locks will sealed by store In-Charge and doors will be locked under his/her presence
Store door will be opened during his/her presence.
Tampering of locks
Store In-Charge will observe any attempt of breakage or tampering of locks while opening store doors and report in written to the Admin unit
Segregation of Domestic/International Cargo
All imported fabric/Trims and locally procured trims will be stored in the stores
All exported goods will be stored in the finished goods stores/area
Any reject/excess finished goods not quality for export will be stored in a separate store area
NO GOODS PRODUCED AS DOMESTIC CARGO
Storage of imported and local Supply Goods
Fabric and accessories either imported or procured from local suppliers. Security checks will be maintained as follows:
Delivery receipt/chalan will be verified based on packing List
Store and security staff will check seals of containers/trucks and doors open
Quantity will be verified separately by store and security against delivery chalan and packing list
Security will stamp delivery chalan and mention quantity received
Store will carry out inventory report
Any shortage/overage will be reported by store to appropriate authority
Store will be make entry of goods in the appropriate stock register
All in-coming goods into the store will have Bin Cards clearly mentioning name of buyer, quantity, deliveries and balance
Yearly Physical inventory of all stocks will carried out by Admin and unit
All records will be maintained for 3 years
Records to be maintained:
Inventory Report
Overage/Shortage Report
Bin Cards
Stock Register
Delivery Chalans
Yearly Inventory Reports
Shortage of Finished & Exported Goods
Upon Inspection of product integrity and Quantity standard of finished goods, packed in a carton or as blister for export. Security checks maintained:
Cartons are numbered
Blister are not numbered
All cartons or blister transferred from packing to finished goods storage area
All incoming goods into finished goods area is recorded in a register
Access into Finished goods area is restricted to selected workers/staff
Security During Distribution of Goods
Security measures are taken while goods are distribution in working floors or during export.
Internal Deliveries/Distribution
All internal deliveries/distribution will have supporting documents in the form of store requisition (SR) or request letter from authorized persons
All deliveries/distribution is given through internal store gate pass
All deliveries/distribution recorded in the Bin cards and stock register
External/Export deliveries will have support documents in the form fo SR, Commercial Invoice, Packing list
All deliveries will be given through delivery chalan, gate Passes
All delivery chalan/Gate passes will be written clearly, any alteration is to be counter signed by the store In-Charge
All deliveries will be checked by security based on delivery chalan /Gate Pass
All deliveries will be recorded in the appropriate register by store
Storage/distribution Reporting
Security will report in writing of Director Admin on all breakage, anomalies of:
Physical Security of the Factory
Breakage/violation of Procedural security
Shortage/Overage of goods as per chalan
Storage/Distribution anomalies
Records to be maintained:
Delivery chalan/Gate Pass
Invoices/Packing List
Export Register
IT & Documents Security
Factory will ensure highest level of security in the preparation, handling, dispatch and preservation of commercial, financial and product integrity papers/documents and protect IT system from illegal entry and hacking
IT System Security
Access to IT Unit
Factory will separate IT Unit from general operating area and restrict access from general entry
IT Staff
Factory will check backgrounds and verify criminal Records of IT personnel on a regular basis
Access to Servers and Security
Access to sever will be restricted to IT Staff only and operation will be controlled through:
Auto shut Down system
Password
Detection of un-authorized entry
Authentication Failure
New Password every after 15-days
Auto alert for new password
Sever Back-up Service
IT Unit will arrange regular back-up support of all commercial & financial documents through:
Head Office server to ASL server
ASL Server to head office server
HO/ASL server to proshika server
Back-up Hard-disk away from server of commercial /Accounts computers
Daily CD writing by IT staff and carry home
IT Staff Change
Upon transfer or termination of IT staff all passwords of servers will be changed
Attendance data Base Security
IT Unit will keep back-up support of all Attendance Data Base information in a separate hard disk for a minimum of 3-years
Register will be maintained by Director compliance or IT Manager on all changes of passwords
Commercial Documents Security
Commercial documents are related with import of raw material and export of finished goods as per buyers Letter of Credit L/C
Commercial Papers
Considering all commercial documents are high risk papers, its preparation, handling, dispatch and preservation will be done centrally at Head Office.
Import related Documents
Performa Invoice (PI)
Commercial Invoice
Packing list
Bill of Entry (B/L)
Export related Documents
Commercial Invoice
Packing List
Certificate of Origin
Multiple Declarations
Beneficiary Certificate
Bill of Lading (B/L)
Individual Computer Security
Individual Computer in the Commercial (Export & Imported) Unit will be protected by Bios, Operating and Resource Passwords and changed on every 15 Years.
Access to all commercial Computers
Access to all commercial computers will be restricted to those who are assigned and operation will be controlled through.
Auto shut down system password
Detection of un-authorized entry
Authentication Failure
New Password every after 15-days
Auto alert for new password
Commercial Staff
Factory will check backgrounds and verify criminal Records of commercial staff on a regular basis
Commercial Staff Change
Upon transfer or termination of commercial staff all passwords of that computer will be changed.
Commercial Computer Back-up Service
IT Unit will arrange regular back-up support of all commercial documents through.
Individual computer to HO Server
Individual computer to Back-up Hard Disk away from HO Server
Daily CD writing by commercial staff and carry home
Web Page
Daily Mail/Documents/Parcel Security
Mails in the form of letters, personal documents and official parcels received daily Security Unit. Following security measures to be ensured:
All incoming mails/Documents/Parcel is to be received by security Unit and to be entered in a Register and hand over to Admin Unit for onward distribution.
Security will have authority to scan, check or open any mail/documents/parcel (if in doubt) before hand over to Admin Unit
Admin Unit will distribution mails/documents/parcels to individuals through a register
Admin Unit will investigate of any un-authorized object found in a mail/documents/parcel and initiate action accordingly
Security Break Reporting
All types of security breaks in the commercial, IT and Accounts is to be reported in writing directly to the Director Administration.
An investigation will be done and appropriate disciplinary actions to be initiated.
Records to be maintained:
Register of incoming mail (E.9.4.1)
Register of Distribution Mails (E.9.4.3)
C-TPAT Partnership with Service Providers
Ritzy Apparels being a manufacture, Importer and exporter will develop and implement a comprehensive plan to enhance security procedures through out their operations by inviting service Providers to participate in the custom Trade Partnership Against Terrorism "CTPAT" program
Partners are Listed/Nominated:
Fabric Manufactures
Accessories Manufactures
Brokers/Suppliers
Warehouses
Land carriers (Railway & Transport Authority)
Air Carriers
Sea Carriers
Participation in the C-TPAT or Security Partnership will enhance Product integrity, timely, Delivery and mutual benefit to all partners.
Factory will initiate awareness program for the service providers on the C-TPAT requirements and participation
Factory will provider detail CTPAT requirement for their self-Assessment and necessary improvement
Factory will pursue Service Provider for execution of an agreement on the implementation of CTPAT requirements.
Records to be maintained:
Records of Communication with service (E.10.1)
Records of self-Assessment of service providers (E.10.2)
Records of Partnership Agreement (E.10.3)
Job Description Of Security Personnel
Physical Security
Check and ensure all guard posts manned as per roster duty
Check and ensure private vehicles not parked in the loading and un-loading area
Check and ensure all security lights functioning and "NO" Position in the loading and un-loading areas and around the building
Check and ensure all internal doors and windows properly locked and sealed
Check and ensure all exit/entry doors properly locked and sealed while factory closed
Report any incidence of un-authorized access into the factory or in areas like stores, loading, unloading and packing area
Access control
Ensure all visitors identity by contacting respective officers/staff with whom visitor wants to meet
Enter all visitors name into register and issue visitor pass to enter the factory
Escort visitor to the respective office/staff
Ensure identity of all workers/staff
Ensure identity of all suppliers/contractors/laborers
Patrol and prevent any un-authorized personnel into restricted areas of workers/staff other than authorized personnel into restricted areas like loading, un-loading, stores, packing etc.
Prevent carrying any brief cases, packets, lunch boxes, bags without checking into restricted areas
Patrol in and around factory premises and working floors to stop any tampering of goods/machines.
Check/scan visitors bag, brief cases etc.
Procedural Security
Check seals of incoming containers/Covered vans and report to any tampering and breakage
Check empty containers/covered vans kept locked
Ensure security cleared loaders engaged in loading
Check loaded containers/covered vans properly locked and sealed
Report/alert authority of any illegal goods loading
Oversee duty of guards posted in & around factory
Job Description Of Guards
Protect Company Property from any damage, theft, pilferage
Perform 'Body Checks" of any workers/staff on grounds of suspicion of pilferage or theft of company property
Checks lunch Boxes, bags of workers/staff in case of doubt
Stop any one or a group of people seeking un-authorized access into factory premises by using force or by means of any illegal method
Control access of workers/staff those who fail to show their
Wear Uniform while on duty
In case of emergency
Not leave their position
Help workers/staff to come out from factory
Stop entry of outsiders
Control and defuse pressure of people on stairs
while rushing out from factory
Protect some one from falling
Job Description of Female Checkers
Perform "Body Checks" of female workers/staff
Report incidents of pilferage, stealing of company property
Supervise cleaning of floors/toilets
Supervise on harassment/abuse in the floors
Records to be maintained:
Job Description distribution Register
Education and Training on Security
Factory will organize security awareness program in general and specific training and specific training to all commercial staff, IT staff, packers and store staff
Factory will brief all workers/staff on the product integrity
Factory will brief all workers/staff for identification of theft, illegal activities and offer them incentives
Factory will orient all newly recruited workers/staff on security matters
Orientation/Training Topics
General Security Topics
Id Cards and Entry
Loss of ID Card
Cancellation of ID Cards
Report of possession of company property
Access into Restricted Area
Employment criteria in light of security
Product integrity
Information of illegal activity/Conspiracies
Restricted Area Security Topics
Issuance Of Security Pass
Loss of Security pass
Cancellation of Security Pass
Periodic criminal record checks
List of Security pass holders
Daily Access log into restricted areas
Daily Finished goods logs
Loading/Unloading Security Topics
Seal Condition
Vehicle Inspection
Persons allowed load/un-load
Documents Authentication
Security arrangement during loading & unloading of vehicles
Role of security compliance/security
Role of store Representative
Detection of un-manifested cargo
Product Integrity
Documents Integrity
Commercial Import/Export Topics
Familiarization of security process adopted to safe guard all commercial import/export Documents
Passwords
Auto shut down assess detection
Auto alert
New password alert
Daily Restoration process
Back-up Support
General security briefing (E.12.5.1)
Periodic criminal record checks
List of Security pass holders
Daily Access log into store area
Confirm goods arrived as per specification
Ensure shipment of goods as per CL/PL
Report any shortage/overage of goods arrived or shipped
Ensure presence of store representative during arrival/departure of goods
Clearly mention identity of vehicle, seal, number, driver's mane in delivery chalan
Security Staff Topics
Briefing on Description
Observation on physical security and report on any breakage/alteration
Visitors access control
Workers/staff access control
Restricted areas access control
Vehicle access control
Newly recruited workers access control
Loading/Unloading Security Process
Key Control
Perimeter Light Control
Alarm System Control
Alert Procedures
Emergency Handling
Detection of illegal activities and reporting
Monitoring of CCTV and reporting
Threat Awareness Topics
Identification of reasons, which can pose a threat in the entire supply chain process
Details in chapter E.14
Review committee will be set-up with the following
Director Administration
GM/PM Production
Store In-charge
Finishing In-Charge
Security In-Charge
Review existing procedures and practices, identify weakness, suggest improvement and maintain written records
Suggest new ideas/topics based on changed requirements/demands as per CTPAT/GSV
Records to be maintained:
Training Records of all workers/staff
Threat Awareness
Factory will foster awareness of threat posed by individuals or a group of individuals at each point of supply chain and aware all employees or personnel engaged in the process of procurement, production, storage, transportation and shipment
Identification of Threat Factories
Workers/staff rift or grievances due to:
Abuse/Harassment
Forced labor/Excess work
Payment anomalies
Termination
Disciplinary actions
Workers/staff personal gains/greediness
Rivalries in the business
Geo-Political grievances in the form of individuals/groups terrorism
Effects of Threat
Loss of factory property
Loss of factory property due to theft by individuals or group of individuals in collaboration with outsiders
Destruction of factory property
Destruction of property due to arson by group of individuals or in collaboration with outsiders
Smuggling of illegal goods
Smuggling of illegal goods like drugs, narcotics, arms/ammunitions by individuals in collaboration with outsiders through packed cartons or using space in the export containers
Loss of business by both parties due to product integrity by affixing wrong labels, size mistakes, product quality, Change of styles/fabric/trims etc.
Threat Control Elements
Physical Security
All elements of physical Security outlined in the Chapter BB (B.1-B.20) and CC (C.1-C-9)
Access Control
All elements of Access control outlined in the Chapter DD (D.1-D.6)
Personnel Security
All elements of personnel security outlined in the security outlined in the Chapter E.1 and E.2
Restricted Area Security
All elements of Restricted Area Security outlined in the Chapter E.3 and E.4
Transportation of cargo Security
All elements of storage and distribution of cargo outlined in chapter E.9
IT & Documents Security
All elements of IT & Documents Security outlined in the Chapter E.10
Product Integrity
All elements of product Integrity outlined in the chapter E.15
Elements of Risk Factors
All elements of risk Factors outlined in the chapter E.16
Records to be Threat Incidence
Threat Awareness Programs
Briefing /Training Sessions
Factory will organize briefing/Training sessions of all existing workers/staff and newly recruited workers/staff on topics identified in the Chapter E.14.1 to E.14.3
Service Providers Awareness
Factory will organize briefing sessions to the members of service Providers on all identified topics in Chapter E.14.3
Security staff Training
Factory will organized training/re-training of all security staff on all elements of threat awareness as identified in E.14.3
Records to be maintained:
Records to Training Sessions
Reporting on the Threats
Workers/staff or a member of security unit will be encourage to report verbally or in writing on any planning or occurance of threat or breakage of security process to security In-charge and Director Administration.
Factory will design internal information collection mechanism or a system to prevent any occurance.
Depending on the degree of offence, Director Admin will authorize security In-Charge to report in writing to the local law Enforcement Authority.
Elements Of Product Integrity
Facility will ensure product integrity through continuous training/Re-training of all workers and staff.
Order and Procure fabric and accessories as per buyer's specification in the Master L/C
Ensure color fastness; lead free, harmful chemical free, sharp edge free fabrics and accessories
Ensure cutting quality
Ensure Production as per specification
Ensure product Quality
Ensure size and corresponding labels okay
Ensure care labels appropriate
Ensure Poly marking are okay
Ensure Shipping marks are okay
Ensure Packing as buyer's ratio
Ensure correct preparation of commercial documents
Ensure correct loading of goods for shipment
Precaution
Excess Labels are to be counted, Stored Properly and be kept for future use.
Excess un-use cartons are to be disposed off after removing or blackening shipping marks
Reject Garments are to be disposed off after removal of labels.
Records to be maintained of all disposals of excess materials/items
Records to be maintained:
Record of disposals (E.13.13d)
Analysis of Risk Factors
Security Risk Factors Analysis will assist factories as a tools for day to day monitoring of security procedures and processes and improve overall security
 practice of the factory









Areas of Security Control

No.
Security Risk Factors
Status
Physical Security

Physical Facilities


1
Lesser Quality Construction Materials


2
No Boundary walls or fencing


3
Un-Protected boundary walls


4
Un-Protected boundary fencing


5
Un-Protected doors and windows


6
Un-Protected entry/exit doors


7
Non existence of burger alarm system


8
Poorly illuminated working floors


9
Poorly illuminated factory premises


10
Non existence of parking areas


11
Non existence of secured loading/Unloading Areas


12
Un-protected loading/un-loading areas


13
Un-protected parking areas


14
Un-protected finished goods areas


15
Un-protected store/sub store areas


16
No temporary barriers during loading/unloading


17
Un-protected empty/loaded container/trucks


18
Absence of finished goods area/store


19
Non existence of chemical store


20
No existence of factory closing reporting


21
Un protected perimeter lighting switch


22
Non availability of communication gears to security


23
Poor monitoring of building safety/corrective actions (Broken walls/windowpanes/iron grills etc.)


24
Non existence of safe key storage Box


25
No visible sign of restricted areas



CCTV


26
Non existence of CCTV facility


27
Non existence of CCTV monitor at security Unit


28
No records available of CCTV (45 days) monitoring


29
No assigned security staff to monitor CCTV 24 hours.



Security Post


30
In-sufficient guards at internal/external positions


31
Non existence of duty Roster of security staff


Areas of Security Control

No.
Security Risk Factors
Status
Access Control

Visitors


1
Non existence of visitor's log Book


2
Non existence of visitor's identification


3
Visitor's not escorted to the place of visit


4
No control of access of visitors into restricted areas


5
No identification of loss of visitor pass


6
No enquiry performed of the loss of visitor Pass



Workers/staff/Service Providers


7
No identification


8
No existence of access control of newly recruited workers/staff/members of service Providers


9
No existence of access control of dropped-out resigned/terminated workers/staff


10
Non existence of identification/stoppage process of bringing restricted areas


11
No identification process of service providers


12
No clear access control process of members of service Providers into restricted areas.



Restricted Areas


13
No visible identification of workers/staff and members of service providers access into restricted areas


14
No access log maintained for restricted areas


15
No identification marks on IDs of access into different areas of the factory



Vehicle


16
Non existence of vehicle log of visitors, Staff, workers and service providers


17
No procedure to challenge un-authorized vehicles


18
No separate parking areas marked for visitors/staff /service providers


19
No visible identification of vehicles


20
Non existence of driver's waiting room






Areas of Security Control

No.
Security Risk Factors
Status
Procedural Security

Personnel Security


1
No procedures exit on workers/Staff requirement


2
No Security criteria exit for appointment


3
No background check procedure exit


4
No update background check available


5
No criminal record verification process exist


6
No procedures/practice available on issuance and cancellation of ID cards, Security Pass and Visitor pass, Parking Tickets, Interview Pass.


7
No List available of the resigned, terminated or dropped-out workers/staff with the security.


8
No job description available of security personnel



Service Organization Security


9
No selection criteria exist for service providers


10
No service agreement with the service Providers


11
No monitoring/follow up exist on the security practices by service providers by factory


12
No up-dated list of service providers available with the security unit


13
Non existence of list of transport used for inland transportation of goods from/to factory


14
Non existence of list of drivers used for inland transportation of goods from/to factory


15
Non existence of business license


16
Non existence of personnel policies


17
Non existence of recruitment polices


18
Non existence of security polices


19
Non existence of background checks


20
Non existence of criminal checks



Restricted Areas Security


21
No security procedures exist of access control into restricted areas like stores, packing areas, finished goods area, loading/unloading areas, chemical stores


22
No up-dated list available with the security unit of personnel allowed to work in restricted areas


23
No Procedures exist on issuance/cancellation of IDs for access into restricted areas


24
Non availability of up-dated background check papers, criminal record check papers of personnel working in the restricted areas




Areas of Security Control

No.
Security Risk Factors
Status
Procedural Security

Loading/Unloading Security


25
Absence of identification of personnel engaged in loading/Unloading of goods


26
Absence of 7 point inspection procedure/practice of empty containers/trucks


27
Absence of procedure/practice of verification of goods during loading/Unloading item identification weight, quantity etc with invoice, packing list etc


28
Absence of reporting of excess/shortage of goods during laoding/unloding


29
Absence of procedure/practice of loading/un-loading of un-manifested goods


30
Absence of identification of broken/tampered seals of containers/trucks while used for carrying goods


31
Absence of ISO standard one time use seals while containers/trucks/carrying goods


32
Absence of containers/trucks register with identification of seal number while carrying goods



Seal Control


33
Non use of ISO standard one time use seals


34
Absence of seal control register


35
Absence of identified seal custodian


36
Absence of broken/tampered seal register with identification of seal numbers while carrying goods


37
Absence of enquiry reports of broken/tampered seals



Supply Chain Custody


38
No records available on the origin of goods like invoice, Bill of Entry, Packing List, Production Records, Quality Records, Bill of lading etc.


39
Non existence of verification of packing goods as per buyer's specification/shipping marks


40
Non existence of payment Records



Custody Of Keys


41
Absence of Keys control Register


42
No procedure available on the change of custodian of keys due to resignation/termination of or change


43
Absence of procedure on reporting of locks broken/tampered


44
Absence of procedure on the loss of keys


45
No records available on the custodian change, broken/tampered locks, loss of keys



Areas of Security Control

No.
Security Risk Factors
Status
Procedural Security

Transportation Security


46
No tracking records of loaded containers/trucks


47
Absence of written procedures on the transportation


48
Absence of procedures on the reporting of transportation risks to the local law Enforcement Authority


49
Absence of communication gears with the drivers



Storage & Distribution Security


50
Absence of appropriate physical security of Storage and distribution areas


51
Absence of access control procedures in the storage and distribution areas


52
Absence of segregated areas for local and international goods


53
Absence of storage of exported goods area







IT & Documents Security


54
Non existence of periodic auto change of computer password


55
Non existence of regular warning system


56
Non existence of auto backup system


57
Non existence of regular verification system of IT security procedure and practice


58
Non existence of automated information requirement for shipment


59
No periodic audit or checks performed  on the security procedures requirement of the shipment information control


60
No procedure in place to verify incoming daily mails, parcels or packets and records of recipient



C-TPAT Partnership


61
Non existence of C-TPAT Partnership with service Providers



Education & Training


62
Non existence of education/training on security policy/Procedures of all workers/staff


63
Non existence of threat awareness training


64
Non existence of security training of newly recruited workers/staff


65
Non existence of training/re-training of security staff


66
Non existence of training on product integrity



Areas of Security Control

No.
Security Risk Factors
Status
Procedural Security

Risk Analysis


67
Non existence of risk analysis in term of security



Communication & Reporting


68
Non existence of communication mechanism no security breaks, risk or threat


69
Non existence of reporting on security breaks to local Law Enforcement Authority



Monitoring & Follow-p


70
Non existence of un-announced verification of security practices and corrective actions















 















E.17: Chain of communication & Reporting
In case any security breaks, hazards, accidents Chain of communication shown as follows:


          Board of Director
 
 








Director Compliance
 
 



 

 





 
 


Workers & Staff
 
Security In-Charge
 
       GM/PM
 
                                                                                                           


  Security & Checkers
 
    Store
      IT
 Commercial                       
 
                                                           












                                                                       

3 comments:

  1. great thanks for nice content of list all about security service.

    ReplyDelete
  2. Thank you for the detailed security policy

    ReplyDelete
  3. there are missing E.8-E.19. Can you please posted it especially Transport and IT Policy. These are very much important to me.

    ReplyDelete